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Customers Reviews

Share your thoughts with other customers by submitting a customer review. You can submit product feedback by selecting a star rating. You can always add text, photos or videos to your review at any time. 

A "Verified" Purchase review means we've verified that the person writing the review purchased the product on our IBD Medical / Glucology diabetes stores. "Verified" Purchase reviews enable customers to identify reviews that have been left by other customers who have actually purchased the product on our online shop.
Reviews that are not marked "Verified" Purchase are valuable as well, but we cannot confirm that the product was purchased on our IBD Medical / Glucology diabetes shop.
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Based on 2205 reviews
74%
(1626)
9%
(209)
7%
(144)
4%
(80)
7%
(146)

Very convenient

C
Insulin Cooling | 2 Pen Wallet | Black
Cheryl Hartley (Forster, AU)

Insulin Cooling | 2 Pen Wallet | Black

L
Glucology Pump Belt | GL
Luka (Sydney, AU)
Very useful

It's an excellent solution for my daily use and sleep. Thank you

R
Glucology Pump Belt | GL
Ronald Tooth (Gold Coast, AU)

Velcro won’t last long and belt bunches up
Be better if had clasp to make it easy to take o rather than one piece Would not buy again

S
Glucology Mini Intro Pack
Sue Michael (Canberra, AU)

Glucology Mini Intro Pack

L
Glucology Travel Essentials
Lynne Gallop (Hamilton, NZ)
Perfect to protect all your diabetes products

I love this case! It is well made with the sturdy shell and has plenty of room inside. The only small drawback is that I had to fiddle around with the placement of some items as if a bulky item was on one side of the case, it would impact on what you could place on the corresponding side. The floral design is gorgeous.

L
CGM Patches for Freestyle Libre | 25 Pack
Lynne Gallop (Hamilton, NZ)
Peace of mind

The patches give me peace of mind when wearing my CGM. They last the distance and protect the sensor. They last a good week before I have needed to change them and this has only been due to a small amount of fraying around the edges. I will definitely purchase again.

S
Diabetes Travel Case | Classic | Pink
Sue Michael (Canberra, AU)

The travel case is a perfect size to take my diabetes needs.

J
Glucology Pump Belt | GL
Jacqui (Brisbane, AU)
The best Insulin pump belt IMO

These belts are great, super comfy and discreet

So good and happy I bought them xx

M
Glucology Pump Belt | GL
Mick Bennett (Brisbane, AU)

TERRIBLE POSTAGE SERVICE, ORDERED 25 FEB OUT OF SYDNEY, POSED ON 26 FEB. ITS NOW MARCH 13, STILL NOT RECIEVED AND THEY ARE BLAMING THE CYCLONE A WEEK AFTER ORDERING. ALL ROADS HAVE BEEN OPEN THE WHOLE TIME BUT THEY ARE SAYING THEY CAN NOT CONFIRM WHEN PARCEL WILL ARRIVE. ABSOLUTE RUBBISH, VERY DISSAPOINTED, WILL NEVER BUY AGAIN FROM HERE DUE TO UNRELIABLE SERVICE.

Y
Insulin Cooling | 2 Pen Wallet | Flowers
Yvonne Massey (Melbourne, AU)

Very happy with useful and good looking product

T
Insulin Cooling | 2 Pen Wallet | Black
Trish Collins (Sydney, AU)
Insulin cooling pack.

Perfect for travel.
This was perfect for carrying insulin. Went through airport security with no problems.
Easy to set up and use.

L
Insulin Pump Belt | Black
LINDA LOUD (Boston, US)

Insulin Pump Belt | Black

Thank you for the review Linda. Glad you are happy with the product.

Happy with the socks
Good price
Great service

Hi there, thank you so much for leaving a review! We're delighted to hear that you are happy with our Glucology Diacare Copper Based Classic Socks. Our team works hard to provide great service and we're glad it shows. Have a great day!

J
Sterile Lancets 30g | 400 Pack
Jacqui Johnston-Lynch (Brisbane, AU)
Luuuuv being able to get coloured 1s

These r great it’s nice to have colourful 1s for a change BUT I would luuuuuv pink and purple boxes of lancets plssssss and coloured sml rubbish bins thks

Thank you for taking the time to leave a review for our Sterile Lancets! We're happy to hear that you love being able to get colored ones - it's always nice to have some variety. We appreciate your suggestion for pink and purple boxes of lancets, and we'll definitely consider it for future products. Unfortunately, we do not currently offer colored small rubbish bins, but we will keep that in mind for future product development. Thanks again for your feedback and support!

Good for hypos

Definitely fast acting.
Really like the orange flavour.
Fits really well into my handbag

Thank you for leaving a review for our Fast Acting Glucochews in Orange flavor. We're happy to hear that they have been helpful for hypos and that you enjoy the taste. We're glad they conveniently fit into your handbag. Thanks for choosing our product!

P
Diabetes Travel Case | Classic | Blue
Pauline Berton (Melbourne, AU)
10

Good

Thank you for taking the time to leave us a review. We're glad to hear that you're happy with your case.

P
CGM Patches for Freestyle Libre | 25 Pack
Philip Stevens (Auckland, NZ)
Patches

They do not last as long as other brands I have tried. , as compared to others

Wireless Smart Sensor

I had hoped the app would be able to read the temperature when it is more than 3 meters away from the fridge, as I was hoping that I could be alerted if insulin was being kept in a fridge that was a safe temperature for insulin if the power ever went out and I was away from the home.

It’s great. Works a treat. Washes easily. Thank you.

Thank you for the review! I'm glad to hear that you are happy with the product.

Great product

I’m thrilled with this product which in my case was NOT purchased for insulin but for travel sickness medication. It is dispensed in 10ml syringes and I can fit 5 , side by side , in this tasteful little cold pack .

Thank you for your positive feedback! We are happy to hear that our insulin cooling wallet has been useful for your travel sickness medication. Our goal is to provide a versatile and convenient product for all types of medication. Thank you for choosing our product and we wish you safe and comfortable travels.

I tried them all and this is the best!

I tried them all, and this is the best!

Thank you so much for your feedback on our CGM Patches for Freestyle Libre. We are happy to hear that you have tried different options and found ours to be the best! We always strive to provide our customers with the highest quality products, and we are glad to know that we have met your expectations. Thank you for choosing our brand and for taking the time to share your experience with us. We truly appreciate it!

M
Insulin Pump Belt | Black
Matt Jenkins (Whanganui, NZ)
Pump belt

It is better than the last one I had. Just difficult to read through the mesh front.

K
Insulin Cooling | Vials Wallet | Red
Karen Clark (Gold Coast, AU)
Great product

Right size for just a couple of days going away as I only had larger cooling packs.

Thank you for your positive review of our Insulin Cooling Vials Wallet! We're thrilled to hear that it's the perfect size for short trips and that you found it to be a great product. We appreciate your feedback and hope it continues to serve you well.

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