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COVID-19 Update

by IBD Medical on March 23, 2020

The Australian Government is taking a range of actions to protect the Australian community from the spread of COVID-19 (coronavirus).

diabetes, diabetes support, covid-19, coronavirus, update, information

Planning for Diabetes

The Australian Government, in particular, the Department of Health has advised that there are currently no shortages or supply issues with products or insulin and other diabetes medicines. People living with diabetes are advised to purchase their products and medicines as usual. For people living with diabetes we recommend being prepared, this does not mean stockpiling.

Some diabetes medicines have shorter expiry dates than other products. Pharmacies may not keep these products with shorter expiry dates on their shelves. However, they order these products when requested and are usually delivered to the pharmacy within 24 to 48 hours.

Blood Ketone Strips

The NDSS (National Diabetes Services Scheme) is currently working with Abbott to ensure the ongoing availability of ketone strips. Abbott has advised Diabetes Australia that they are continuing to monitor their sales and have released additional into the supply chain to help resolve local shortages.

If you are having difficulty accessing blood ketone strips, please contact Abbott on 1800 8014 78.

Where to find more information about COVID-19

More information is available via the Australian Government’s Coronavirus information page at This page is updated regularly.

If you have any questions about COVID-19, please call the Australian Government’s Coronavirus Health Information Line on 1800 020 080. This helpline operates 24 hours a day, seven days a week.


If you are feeling concerned or anxious, please contact the Diabetes Australia helpline on 1800 637 700 for advice and support.


IBD Medical was born in Sydney Australia. Our mission is to help improve the lives of people living with diabetes by providing the best possible support products and information. 

Remember to always seek advice from your medical practitioner before changing anything about your diabetes management. The above information is not medical advice.  
by Linda on March 25, 2020

Thanks that’s reassuring.
I have multiple conditions and a very compromised immune system and try to self isolate as much as possible. Is there any advice about whether masks should be worn when venturing out for medical appointments and essential shopping?

by Lisa on March 25, 2020

Thank you for the upates find them reassuring 😊

by Lisa on March 25, 2020

Thank you for the upates find them reassuring 😊

by Mary Wilson on March 24, 2020

Thanks for that

by Dianne Burns on March 24, 2020

It’s good to have reassurance about the availablility of diabetic supplies at this time.

by Fay hill on March 24, 2020

Thank you for advise nice to know your there and your email is very much appreciated in these scary sad times Fay 😍🥰😥

by Adriaan Cooke on March 24, 2020

Thank you for the information in this article, the information is crucial to the continued wellbeing of people like me and other diabetics

by Fay hill on March 24, 2020

Thank you for helpful info it’s a very worrying time especially for older diabetics


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