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IBD Medical Privacy Policy | Diabetes Website Data Protection

IBD Medical respects your privacy. This Policy explains how we collect, use, and protect Personal Information on IBDMedical.com.au and Services (diabetes product purchases, subscriptions). Updated February 12, 2026. Terms of Use | Questions? Contact us.

1. Overview

1.1. Covers Personal Information (name, address, email, phone) collection/use/disclosure.

1.2. Site use = consent to this Policy. Capitalized terms defined in Terms of Use.

1.3. Personal = identifiable info; Non-Personal = anonymous usage data.

2. How We Collect Information

2.1. Account signup/order: name, address, email, payment details (required for Services).

2.2. Passive: IP address, browser, cookies for analytics/efficiency.

2.3. Cookies: Session (temporary) and persistent (delete via browser settings).

2.4. Partners may use beacons/cookies to improve Services/marketing.

3. How We Use Information

Personal: Order processing, shipping, customer service, account management.
Non-Personal: Analytics to improve Site (aggregated stats).

4. SMS Marketing Consent

4.1. Opt-in SMS: Order updates, abandoned cart, promotions (STOP to unsubscribe).

4.2. Cookies track cart for reminders.

4.3.-4.6. Standard terms: Msg/data rates apply; HELP for support; we may change numbers.

5. Links to Other Sites

External links at your risk—we don't control their privacy practices.

6. Information Disclosure

6.1.-6.2. Shared with: Service providers (hosting, payments), legal requirements, business transfers.

6.3.-6.5. Voluntary public shares = your risk. No selling/renting data.

7. Security

Industry-standard encryption/firewalls. You assume risks of online transmission.

8. Advertising

Partners may use cookies for targeted ads (not covered here).

9. User Feedback

Email cs@ibdmedical.com.au—becomes our property.

10. Policy Changes

Updates without notice—continued use = acceptance. Check regularly.

Contact: cs@ibdmedical.com.au | +61 2 8398 7520
Mon-Fri 9AM-5PM AEDT© IBD Medical 2026. All rights reserved.

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