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Customers Reviews

Share your thoughts with other customers by submitting a customer review. You can submit product feedback by selecting a star rating. You can always add text, photos or videos to your review at any time. 

A "Verified" Purchase review means we've verified that the person writing the review purchased the product on our IBD Medical / Glucology diabetes stores. "Verified" Purchase reviews enable customers to identify reviews that have been left by other customers who have actually purchased the product on our online shop.
Reviews that are not marked "Verified" Purchase are valuable as well, but we cannot confirm that the product was purchased on our IBD Medical / Glucology diabetes shop.
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Based on 1373 reviews
78%
(1075)
8%
(112)
5%
(71)
3%
(38)
6%
(77)

I sweat a lot, and just used these whilst I was playing a dance role in a production of Guys and Dolls and had no issues! Would buy again!

Travel case

Fantastic case stores everything that you possibly need

Hi there! We're so glad to hear that you love our travel case and our Fast Acting Glucochews. We designed it with convenience and storage in mind, so it's great to know that it's meeting your needs. Thanks for the positive feedback!

High quality products

I'm very happy with my order. I got a cooling pouch & it worked amazingly well - just as advertised!

Thank you for your kind words! We are thrilled to hear that you are satisfied with our Glucology Insulin Cooling Wallet . Providing high quality products that meet our customers' needs is our top priority. We hope it continues to work well for you. Thank you for choosing Glucology!
https://ibdmedical.com.au/

Great taste

My daughter loves them, even more than jelly beans which is shocking!

Hi there,

Thank you for your lovely review! We're thrilled to hear that your daughter enjoys our Fast Acting Glucochews even more than jelly beans - that's quite the compliment! We hope our chews continue to be a tasty and effective option for managing her blood sugar levels.

Thanks again,
Andy and the team at Glucochews
Visit our website for more information: www.ibdmedical.com.au

Wipes

They are very good had them before will buy again

Hi there! Thank you for taking the time to leave a review. We're glad to hear that you've had a positive experience with our Alcohol Free Finger Cleaning Wipes. We appreciate your support and look forward to serving you again in the future. Have a great day!

Satisfied customer

Thank you, they work very well.

Hi there,

Thank you for taking the time to leave a review! We're so glad to hear that our CGM patches are working well for you. We hope they continue to meet your needs and make managing your diabetes easier. Thank you for choosing our product!

Take care,
Rob
Customer Service Team

Copper based socks

Very comfortable, still get indents from them

Hi there!

Thank you for leaving a review for our Glucology Diacare Copper Based Socks. We're so glad to hear that you find them comfortable to wear.

Best,
Rob
Customer Service Team | Glucology

Glucology Diacare Copper Based Classic Socks | 3 Pairs

Hi there! Thank you for taking the time to leave us a review for our Glucology Diacare Copper Based Socks . If you have any further questions or feedback, please don't hesitate to reach out to us. Have a great day!

Used one and so far so good

GM Patches for Freestyle Libre.

Unfortunately despite applying it as directed it started to peel off within a week.

Glucochews

Unfortunately the container is very hard to open (old arthritic fingers!) and when opened many of the glucose tablets were broken so hard to know how much I took However they were easy to chew/swallow and tasted okay.

Hi there,

Thank you for taking the time to leave a review for our Fast Acting Glucochews. We're sorry to hear that you had difficulty opening the container and some of the chews arrived broken. We understand how frustrating that can be, especially for those with arthritic fingers. We'll make sure to pass this feedback along to our packaging team for improvement. We're glad to hear that the chews were still easy to chew and had a decent taste. If you have any further concerns, please don't hesitate to reach out to us. We're always here to help.

Best,
Rob
Customer Service at Glucology

A
Glucology Mini Intro Pack
Angela Kelly (Sacramento, US)
Dexcom6 tape

I love the flowers Dexcom G6 Tape.This is what I was looking for a really long time.

Thank you for the review Angela! Glad to hear that you are happy with the CGM Patches.

Very unhappy with the cooling wallet

Unfortunately i have not been at all happy with this product. It seems to stay as a gel form all the time and does not stay cool. Luckily it was ok for the flight to NZ but while travelling around I have had to revert to ice packs and a cooler bag to keep my medication from getting hot as I am not game to use the gel pack after the finding it wasn’t cool after the last attempt using it. Very disappointed!

A
CGM Patches for Dexcom G6 | 25 Pack
Angela Kelly (Sacramento, US)
Dexcom G6 patches

I like the flowers G6 patches. I do like the patches being water proof.

Thank you for the review Angela! Glad to hear that you are happy with the CGM Patches.

Love them!

Really nice design, fits well and doesn’t come loose. Only wish they had more patterns.

Thank you for the review Leanne! Glad to hear that you are happy with the CGM Patches.

I find this product good to treat hypos and easy to carry in my bag. My only complaint is it’s not available at my pharmacy and I have to pay to have it shipped

Thank you for the review Helen! Glad to hear that you are happy with the Glucochews. Feel free to ask your pharmacy to contact us, we can certainly supply to them directly.

I
Insulin Cooling | 2 Pen Wallet | Black
Iboian Maiane (Melbourne, AU)

A great pouch which kept my insulin cool during my flight to Europe. Beautiful design and colour. Thank you

Thank you for the review Iboian! Glad to hear that you are happy with the cooling pouch.

Copper socks

I actually bought 3 pairs-my son has been wearing them since he was 12, he’s now 20-he likes them, very comfy and loose fit. I learned about these socks on the Glucology site, when it just was IBD diabetes site. They are very protective for diabetics’ feet.

Thank you for the review KRobyn! Glad to hear that you are happy with the socks.

Socks

Thought they would be softer and a seam rubbed against my big toe in one pair

Loved these more structured wonderful socks

I prefer these even to the more basic as they're slightly thicker, more contoured yet soft and colourful so good to wear out and about too. Please make these in more variations of colour.

Thank you for the review Simone! Glad to hear that you are happy with the socks.

Not cold enough

Not cold enough

Chews

Terrible service - received a large order and expiry date was less than 4 months away. Extremely disappointed that glucology would not honour an exchange for a greater date. Will NOT be a returning customer.

J
Fast Acting Glucochews | 18 tubes of 180 chews
Jeanette Delaney (Kaniva, AU)

Didn’t work quick enough and were too dear for what l go

R
Diabetes Pump Monitor Belt | Beige
Richard Desjardins (Sainte-Agathe-des-Monts, CA)
Diabètes pump monitor belt

Very Happy of my choice. Hold very tightly , comfortable and discret.

Thank you for the review Richard! I'm glad to hear that you are happy with the Pump Belt.

D
CGM Patches for Dexcom G6 | 25 Pack
David Edwards (Gold Coast, AU)
Best patches

I’ve tried a few different patches but these are by far my favourite. They feel softer and adhere really well, even after a shower or sweating. Will definitely be a recurring purchase. Highly recommended.

Thank you for the review David! Glad to hear that you are happy with the CGM patches.

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