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If you currently use a Dexcom G6 through the National Diabetes Services Scheme (NDSS), there is an important change coming.
The Dexcom G6 transmitter and sensor will no longer be available through the NDSS from 1 October 2026, following the manufacturer's decision to discontinue the products in Australia.
The good news is that the NDSS has since confirmed that people currently accessing Dexcom G6 through the scheme will be automatically transitioned to Dexcom G7 by 30 September 2026. You do not need to see a diabetes health professional to update your NDSS access.
If you're using G6, here's what the change means for you.
The Dexcom G6 transmitter and sensor are being discontinued and will be removed from the range of CGM products available through the NDSS.
The affected products are:
From 1 October 2026, these products will no longer be available through the NDSS. Dexcom has also advised that G6 manufacturing ended on 1 July 2026, with supplies potentially available for a limited period afterwards.
For people who have been using the same CGM system for some time, a change like this can raise practical questions. What happens to my current access? Do I need a new prescription? Will I need to learn a new app?
The latest NDSS information provides some answers.
According to the NDSS, current Dexcom G6 users will automatically transition to Dexcom G7 by 30 September 2026.
This means you do not need to complete an NDSS update or make an appointment with a health professional simply to change your NDSS access from G6 to G7.
However, there are some situations where speaking with your diabetes health professional may still be useful.
The NDSS recommends discussing the change with your healthcare team if:
If you are unsure what this means for your particular setup, your diabetes health professional can help you work through your options.
Yes. Dexcom G7 has been subsidised through the NDSS since 1 March 2025 for eligible people.
The transition from G6 to G7 is therefore not a move away from CGM access. It is a change from one Dexcom system to another.
The NDSS has also stated that CGM products have equivalent co-payments, although the number of sensors in a pack and sensor lifespan can differ between products. There is no co-payment for concession card holders or NDSS registrants under 21. Annual access limits apply.
Not necessarily.
One change to be aware of is the app. The NDSS specifically notes that Dexcom G7 uses a different app from Dexcom G6.
If you've been using G6 for a long time, it may be worth giving yourself some time to become familiar with the new system rather than waiting until you need to use it.
You may also want to check your phone compatibility and, if you use an insulin pump, confirm that your particular pump and CGM combination is supported.
For most current NDSS G6 users, there is no special NDSS paperwork required for the automatic transition.
Still, there are a few practical things worth checking.
1. Check your NDSS and CGM information
Make sure your contact details and NDSS information are up to date. If you use My NDSS, you can also use your account to receive notifications about your access and products.
2. Check your new CGM setup
If you're moving to G7, take some time to understand the new app and how the system works. If you have questions, contact your diabetes health professional or Dexcom support.
3. Check insulin pump compatibility
If your Dexcom G6 is connected to an insulin pump, don't assume that every combination will work in exactly the same way after changing systems.
The NDSS specifically recommends speaking with your diabetes health professional if you're unsure about pump compatibility.
4. Don't panic if you haven't changed yet
The latest NDSS update confirms that current G6 users will be automatically transitioned to G7 by 30 September 2026.
If you're uncertain about what happens next, contact your diabetes health professional or the NDSS rather than trying to work it out on your own.
You don't have to choose Dexcom G7 simply because you're currently using Dexcom G6.
The NDSS provides access to a range of CGM products for eligible people. If you are considering a different device, speak with your diabetes health professional about which options may be suitable for your needs.
This can be particularly useful if your diabetes management, technology needs or insulin pump setup has changed since you first started using G6.
Technology can become part of your everyday routine when you live with diabetes.
You might be used to checking the same app, ordering the same supplies, using the same sensor and knowing exactly what to expect. So even when a transition is straightforward, it can still feel like a disruption.
If you're moving from G6 to G7, give yourself some time to get familiar with the new system. Write down questions before speaking with your healthcare team, check any device compatibility requirements and make sure you know where to get support if something doesn't work as expected.
You don't have to figure everything out at once.
For questions about Dexcom products, the NDSS advises contacting AMSL Diabetes on 1300 851 056.
For general questions about the NDSS and subsidised products, you can contact the NDSS Helpline on 1800 637 700.
Your diabetes health professional can also help if you have questions about changing CGM systems, using a CGM with an insulin pump or deciding whether another device may suit you better.
Changing CGM systems doesn't change the everyday realities of wearing one.
Whether you're using Dexcom, FreeStyle Libre or another CGM, your sensor still needs to cope with showers, exercise, swimming, sweat, clothing and everyday bumps.
Our Glucology CGM patch can provide an extra layer of support around the sensor and may be useful if you're active or find that your sensor needs a little extra help staying in place.
If you're moving to a new CGM, always check that any accessory you use is designed to fit your particular sensor.
| Date | What is happening |
|---|---|
| 1 July 2026 | Dexcom G6 manufacturing ended, according to Dexcom |
| 30 September 2026 | Current NDSS Dexcom G6 users will be automatically transitioned to Dexcom G7 |
| 1 October 2026 | Dexcom G6 transmitter and sensor will no longer be available through the NDSS |
The most important thing for current G6 users is that the transition is now automatic through the NDSS. If you have questions about your particular device setup, especially if you use an insulin pump, speak with your diabetes health professional before the changeover.
One final thing to keep in mind
CGM technology continues to change, and product updates can sometimes mean adjusting routines that have become second nature.
If you're currently using Dexcom G6 through the NDSS, you don't need to make a rushed decision. The latest NDSS guidance says your access will automatically transition to Dexcom G7 by 30 September 2026.
Take some time to understand the new system, ask questions if you have them and make sure you have the support you need during the change.
1. When will Dexcom G6 stop being available through the NDSS?
The Dexcom G6 transmitter and sensor will no longer be available through the NDSS from 1 October 2026.
2. What happens if I currently use Dexcom G6 through the NDSS?
Current G6 users will automatically transition to Dexcom G7 by 30 September 2026.
3. Do I need to see my doctor to switch from Dexcom G6 to G7?
No. The NDSS says current G6 users will be automatically transitioned. You should speak with your diabetes health professional if you have questions, need support or have concerns about insulin pump compatibility.
4. Is Dexcom G7 available through the NDSS?
Yes. Dexcom G7 has been subsidised through the NDSS since 1 March 2025 for eligible people.
5. Does Dexcom G7 use the same app as Dexcom G6?
No. The NDSS advises that Dexcom G7 uses a different app from Dexcom G6.
6. What if I use Dexcom G6 with an insulin pump?
Speak with your diabetes health professional if you're unsure whether your pump is compatible with the new CGM system. The NDSS specifically recommends doing this for people with pump compatibility questions.
7. Who can I contact if I have questions about Dexcom?
For product-specific questions, contact AMSL Diabetes on 1300 851 056. For general NDSS enquiries, contact the NDSS Helpline on 1800 637 700.
External sources
Explore our blog for more tips and resources on diabetes and exercise.
Disclaimer: This blog is not a substitute for professional medical advice, diagnosis, or treatment. Always consult your doctor or a qualified health provider with any questions about your condition. If you have a medical emergency, call 911 (US) or 000 (Australia) immediately, or visit your nearest emergency care center.
